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Last Updated: Friday, November 17, 2006 1:48 PM CST
60-Second Profile -- Good deed doesn't go unnoticed
by Daily News STAFF
A potentially bad situation turned into a good experience for a Minnesota family Tuesday.
Jim McGowan was driving west on Highway 8 about five miles out of Rhinelander when several large chunks of icey snow flew off the top of a passing truck.
McGowan reported that a large piece crashed squarely into his vehicle's windshield, smashing it.
“Fortunately the safety glass held, but it was entirely honeycombed filling the car with bits of glass,” said McGowan
After being directed to Auto Glass Specialists McGowan connected with employees Dianne Kongslien and Joe Kofler who were able find a replacement windshield in Wausau and replace the glass.
“We were on our way home in a little over three hours,” added McGowan. “These days customer service has too often become a lost art and caring about other people's problems is passe. A few folk in Rhinelander proved those notions wrong.”
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Chunks of ice shattered the windshield of Jim McGowan’s car during a recent road trip. (Submitted Photo)
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